Client Success Story: Real-time Overview of Factory Floor and 50% Paper Reduction

A family-owned manufacturing firm recognised the need for a digital transformation to propel their operations into the future. Faced with the challenge of enhancing visibility and efficiency across their factory floor, the firm took a strategic leap by partnering with Nigma, a dedicated product development firm to build a solution that would provide unprecedented insights and control over their production landscape.


  • Manually having to collect incomplete production sheets from operators within the factory floor.
  • This delayed information was hindering the production schedule causing production delays.
  • The lack of real-time data was making it difficult to address quality issues immediately and hindering the ability to make informed decisions promptly.
  • The incomplete information was leading to communication breakdown between different departments, affecting collaboration, coordination and culture.

To mitigate these consequences, implementing a system for live data collection and automation meant that they would be able to significantly enhance operational efficiency, improve decision-making all while reducing the paper within the manufacturing firm.

Key Steps in the Collaboration:

1. Requirement Gathering: Nigma conducted in-depth interviews and workshops with the management team and operators to understand his vision and the specific features they wanted to include within the MVP. They also delved into the legal and compliance requirements to ensure the platform would adhere to industry regulations.

2. MVP Definition: Working collaboratively, Nigma and the manufacturing firm defined the scope of the MVP, prioritising core features such as the ability to get a real-time overview over workstations & the factory floor, oversight over the the status of products , customised portal and the ability to download drawings made for that specific product.

3. User-Centric Design: Nigma Ltd incorporated user-centric design principles, prioritising making it simple for the operators so that it was simple to complete the admin work, instead of a burden like the old paper processes. Usability tests and feedback was then collected from potential users to fine-tune the platform's interface and functionality.

Results and Impact:

  • Increased efficiency.
  • Resource Optimisation.
  • Data-driven decision making.
  • Reduced paper usage.
  • Enhanced operator accountability.
  • Improved quality control.
  • Better compliance and reporting.


In summary, implementing a software system to manage operators in a factory floor can lead to operational efficiency, cost-effectiveness, environmental sustainability and modernising the factory in a way that it can scale.

Post Date - 2023/11/09